Contact

ENSO is a small, focused brand. There is no automated support system and no ticket queue. When you email us, a real person reads it and responds.

We aim to reply within 24 hours, Monday to Friday (Singapore time, GMT+8).

Get in Touch

EMAIL
hello@enso-active.com
For orders, returns, sizing, and general enquiries.

WHATSAPP
+65 8070 9405
Monday to Friday, 9am–6pm SGT.
For quick questions and order updates.

INSTAGRAM
@enso.active
DM us for run club details, collaborations, and anything else.

Order Enquiries

For the fastest response on an existing order, include your order number in your message. You will find it in your confirmation email with the subject line "ENSO — Order Confirmed".

Returns

To start a return or exchange, email hello@enso-active.com with your order number and the item(s) you wish to return. Full details on our Returns & Shipping page.

Collaborations & Partnerships

We are open to conversations with run clubs, fitness studios, photographers, and brand-aligned individuals across Asia.

Email hello@enso-active.com with a brief introduction — who you are, what you do, and what you have in mind. We respond to every genuine enquiry.